KYC Guide — May 2026
JustMarkets KYC Verification — Documents Required, Steps & Verification Time — Complete Guide 2026
JustMarkets requires KYC (Know Your Customer) verification before withdrawals can be processed. You can deposit and trade while verification is pending. This guide covers exactly which documents are accepted, how to submit them, what to do if documents are rejected, and the typical verification timeline.
About This Guide
markets-signup.com is an independent affiliate website. KYC documentation requirements sourced from JustMarkets official account verification process, verified May 2026. We receive referral commissions when readers open accounts via our links — at no cost to you.30 min
Typical verification time
2 docs
ID + proof of address
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What Is KYC and Why Does JustMarkets Require It?
KYC (Know Your Customer) is a regulatory requirement applied to all regulated financial services providers globally. It requires brokers to verify the identity of clients before allowing financial transactions — specifically, withdrawals. KYC serves two purposes: it prevents money laundering by ensuring funds flow to verified account owners, and it confirms the trader is not from a restricted jurisdiction.
JustMarkets allows account registration, deposit, and live trading before KYC is complete. However, withdrawals are blocked until identity and address verification are approved. This means you can open an account, deposit funds, and begin trading immediately — but you will not be able to withdraw profits until your documents are verified.
Start KYC immediately after registering. Submit your documents right after creating your account, before you deposit. This ensures verification is complete before your first withdrawal request — avoiding delays when you want to take profits.
Documents Required for JustMarkets KYC Verification
Document 1: Government-Issued Photo ID
| Accepted document | Requirements | Notes |
|---|---|---|
| Passport | Full data page — photo, name, DOB, expiry | Most widely accepted globally |
| National Identity Card (KTP etc.) | Front and back both required | Accepted for Indonesian KTP, Malaysian MyKad, etc. |
| Driver's Licence | Front and back if relevant info on back | Must show full name and date of birth |
| Other government ID | Must show photo, full name, date of birth, and expiry | Military ID, residency card accepted in some regions |
- ✓Document must be valid — not expired
- ✓Full document visible in the photo — no cut-off edges
- ✓Text must be clearly readable — no blur or glare
- ✓Both sides required for national ID and driver's licence
- ✓Scans, photos taken on phone, and camera photos are all accepted
- ✗Expired documents
- ✗Partial photos (edges cut off)
- ✗Blurry or low-resolution images
- ✗Photocopies of photocopies — reduced quality
- ✗Unofficial or laminated documents without security features
Document 2: Proof of Address
| Accepted document | Accepted date range | Notes |
|---|---|---|
| Utility bill (electricity, water, gas) | Within last 3 months | Must show name and residential address |
| Bank statement | Within last 3 months | Online PDF statements accepted |
| Government letter / tax notice | Within last 3 months | Official letterhead required |
| Phone / internet bill | Within last 3 months | Mobile phone bills sometimes accepted — check with support |
- ✓Document dated within the last 3 months
- ✓Full legal name matching your JustMarkets registration name
- ✓Residential address (not PO Box)
- ✓Clearly readable — digital PDF preferred for bank statements
- ✗Documents older than 3 months
- ✗PO Box addresses
- ✗Name on document does not match JustMarkets account name
- ✗Credit card statements (not accepted at most brokers — check with support)
For Indonesian traders: Your KTP (Kartu Tanda Penduduk) is accepted as the government ID. For proof of address, a recent bank statement from BCA, BRI, Mandiri, or other major Indonesian banks is accepted — download the PDF from your banking app. Bank statement PDFs dated within 3 months are the fastest way to complete verification for Indonesian traders.
Document 3: Selfie with ID (Some Regions)
JustMarkets may request a selfie photograph showing you holding your photo ID next to your face. This additional step is required for some countries or in situations where identity cannot be confirmed from document photos alone. JustMarkets will notify you in your Personal Area if this is required for your account.
How to Submit KYC Documents at JustMarkets
01
Log in to your JustMarkets Personal Area
Go to justmarkets.com and log in with your email and password.
Go to justmarkets.com and log in with your email and password.
02
Navigate to Verification or Account Verification
Find the verification section in your Personal Area — typically under Account Settings or Profile.
Find the verification section in your Personal Area — typically under Account Settings or Profile.
03
Upload your government-issued photo ID
Click the ID upload field. Select your document type (Passport, National ID, Driver's Licence). Upload a clear photo or scan of both sides if applicable.
Click the ID upload field. Select your document type (Passport, National ID, Driver's Licence). Upload a clear photo or scan of both sides if applicable.
04
Upload your proof of address
Click the proof of address upload field. Upload a bank statement PDF or utility bill dated within 3 months.
Click the proof of address upload field. Upload a bank statement PDF or utility bill dated within 3 months.
05
Submit and wait for review
Click Submit. JustMarkets reviews documents during business hours. You receive an email and Personal Area notification when approved or if additional information is needed.
Click Submit. JustMarkets reviews documents during business hours. You receive an email and Personal Area notification when approved or if additional information is needed.
How Long JustMarkets KYC Verification Takes
| Condition | Typical verification time |
|---|---|
| Standard submission during business hours | 30 minutes to 2 hours |
| Submission outside business hours (weekends/holidays) | Next business day |
| Documents unclear — resubmission required | Additional 30 minutes–2 hours after resubmission |
| Additional documents requested | 1–3 business days after providing requested documents |
JustMarkets processes most verifications within 30 minutes during peak business hours (Monday–Friday). You can trade while waiting — only withdrawals are blocked pending verification.
What to Do if KYC Documents Are Rejected
Common rejection reasons and fixes
| Rejection reason | How to fix |
|---|---|
| Document expired | Obtain and upload a valid, unexpired document |
| Edges cut off in photo | Retake the photo ensuring all four corners of the document are visible |
| Text unreadable (blur/glare) | Retake in good natural lighting, avoid flash glare on laminated surfaces |
| Proof of address older than 3 months | Request a recent bank statement PDF from your bank app |
| Name mismatch | Contact JustMarkets support — may be a registration name issue or require a legal name change document |
| Wrong document type | Review accepted document list and resubmit the correct type |
What Changes After KYC Is Approved?
- ✓Withdrawals unlocked — you can now withdraw funds and profits
- ✓Full account status — some promotions require verified accounts
- ✓Faster support — verified accounts typically receive priority assistance
- ✓Large deposit requests — some payment methods require KYC completion before accepting large deposits
Open a JustMarkets Account — KYC Takes 30 Minutes
Register now · Submit documents immediately · Trade while KYC is pending · $10 minimum
Frequently Asked Questions — JustMarkets KYC Verification
Yes. You can deposit and trade immediately after registering and verifying your email. KYC verification is only required before withdrawals are processed.
A government-issued photo ID (passport, national ID card, or driver's licence — both sides) and proof of address (bank statement, utility bill, or government letter dated within the last 3 months). Some regions may require a selfie with your ID.
Most accounts are verified within 30 minutes during business hours (Monday–Friday). Submissions outside business hours are typically processed the next business day.
Yes. The Indonesian National ID Card (KTP) is accepted as a government-issued photo ID. For proof of address, a recent bank statement PDF from BCA, BRI, Mandiri, or other Indonesian banks is accepted.
Check the rejection reason in your Personal Area notification. Common issues: expired document, edges cut off, or text unclear. Retake the photo in good lighting with all document edges visible. Resubmit and verification typically completes within 30 minutes.